Aga Khan University Hospital Nairobi

3rd Parklands Avenue, Nairobi, Kenya Get Directions Tel + 254 203 662 000 Fax + 254 203 746 309


Quality Assessed

  • General Information

    Supported languages

    • English
  • Services

    • Anaesthesiology
    • Cardiology
    • Gastroenterology
    • General surgery
    • Haematology
    • Internal medicine
    • Neurology
    • Neurosurgery
    • Obstetrics/Gynaecology
    • Orthopaedic surgery
    • Renal medicine
    • Urology
  • Quality Assessment Information

    WHO Safe Surgery

    The World Health Organisation (WHO) safe surgery check list is completed before and after surgery by the surgical teams to ensure avoidable errors endangering lives are reduced. The checklist has improved anaesthetic safety, ensures correct site surgery, avoids surgical site infections and improves communication and teamwork amongst the surgical team.

    Uses care pathways

    The hospital uses care pathways which are evidence based tools to help a patient with a specific condition or diagnosis move progressively through the clinical experience, demonstrating continuous quality improvement in a safe and cost-effective manner.

    Pre screening for infection

    The hospital tests patients for infection before or when they are admitted. Testing for some infections ensures the safety of everyone in the facility and allows the hospital to take steps to stop the infection from spreading.

    This facility was quality assessed in 2011

  • Other important information


    You can access out-patient services from the consultants listed on a direct settlement basis at prices that have been agreed with Bupa Global. These are the only consultants with whom Bupa Global can guarantee a full refund for eligible treatment (within your cover limits).


Bupa Preferred Provider

A Bupa Preferred Provider is any provider of healthcare services which has satisfied the requirements of the Bupa Global Hospital Quality Programme as well as signed our standard provider agreement.  The provider will accept direct settlement of bills for eligible treatment from Bupa Global for in-patient and in many cases also for out-patient services.  Customers will only need to pay any deductible or co-insurance included on their policy, or for any incidentals not covered under their policy.

Our standard provider agreement requires hospitals to comply with the World Health Organisation safe surgery checklist and guidelines on hand hygiene, as well as to report core quality indicators such as clinical complaints and incidents. 

All of the providers listed in our Facilities Finder have agreed to work with Bupa Global, and will accept direct settlement of in-patient bills, and in many cases also for out-patient services.   

The Bupa Global Hospital Quality Programme-Quality Assessed

The Bupa Global Hospital Quality Programme has been developed together with Joint Commission International (JCI), one of the world’s leading bodies for international healthcare accreditation.

The Bupa Global Hospital Quality Programme operates a review of clinical services provided by a hospital as well as areas such as patient safety, clinical governance and risk systems, infection control, medication management, leadership and staff to confirm that they meet international standards.  

Quality Assessed

We want our customers to have the best possible experience when accessing hospital care. That’s why we have designed a system of assessing the key hospitals and clinics where our customers access care worldwide. The Bupa Global Hospital Quality Programme evaluates medical facilities based on a number of defined criteria. Want to find out more about the programme?