To find out if this facility is included in your cover, take a look at your plan’s details by logging into your online area or contact your customer service centre using the number on your insurance card.
Our network of medical facilities offers cashless settlement for in hospital and day-case treatment, and in some cases also for out-patient treatment. Please contact the number on your insurance card for pre-authorisation of in-patient and day-case treatment.
Bupa Preferred Provider
A Bupa Preferred Provider is any provider of healthcare services which has satisfied the requirements of the Bupa Global Hospital Quality Programme as well as signed our standard provider agreement. The provider will accept direct settlement of bills for eligible treatment from Bupa Global for in-patient and in many cases also for out-patient services. Customers will only need to pay any deductible or co-insurance included on their policy, or for any incidentals not covered under their policy.
Our standard provider agreement requires hospitals to comply with the World Health Organisation safe surgery checklist and guidelines on hand hygiene, as well as to report core quality indicators such as clinical complaints and incidents.
All of the providers listed in our Facilities Finder have agreed to work with Bupa Global, and will accept direct settlement of in-patient bills, and in many cases also for out-patient services.
We want our customers to have the best possible experience when accessing hospital care. That’s why we have designed a system of assessing the key hospitals and clinics where our customers access care worldwide. The Bupa Global Hospital Quality Programme evaluates medical facilities based on a number of defined criteria. Want to find out more about the programme?